Terms & Conditions

These Terms & Conditions govern your use of the Globus website and any services offered by Globus. By using this website or submitting a brand review request, you agree to these terms.

1. About Globus

This website is operated by Globus LTD, Iron 14, 56429, VAT: EL095356954. Contact email: account@globus.gr. Website: www.globus.gr.

2. Services

Globus offers product data preparation, catalog structure work, upload-ready Excel / CSV / import files, EAN / GTIN checks, category mapping, product descriptions, image guidance, onboarding documentation, error correction and upload preparation for European marketplaces.

3. Free brand review

The brand review is provided free of charge and does not create any commitment between you and Globus. The outcome of the review is an assessment only and may not lead to any further service.

4. No guarantee of marketplace acceptance

Globus does not guarantee that any marketplace will accept your brand, application or products. Every marketplace makes its own independent decision based on its own criteria.

5. Paid services and packages

Prices listed on the website are starting or pilot rates. Final pricing depends on catalog size, product data quality, marketplace template requirements and required corrections. Paid work begins only after the scope and price are confirmed in writing.

6. Customer responsibilities

You are responsible for the accuracy and legality of the brand and product information you provide. You confirm that you have the right to use any brand names, images, descriptions and other materials shared with Globus.

7. Intellectual property

Content on this website is owned by Globus or its licensors. You may not copy, reproduce or redistribute website content without permission. Materials you submit to Globus remain yours; you grant Globus the right to use them for the purpose of providing the requested service.

8. Third parties and marketplaces

Globus is not an official representative of any marketplace unless explicitly stated in writing. Marketplaces have their own terms, fees and policies that apply directly to you as a seller.

9. Acceptable use

You agree not to:

• Submit false, misleading or unlawful information
• Use the website in any way that could harm, disable or impair its operation
• Attempt to gain unauthorised access to any part of the website or its systems

10. Limitation of liability

To the maximum extent permitted by law, Globus is not liable for indirect, incidental or consequential damages, lost profits, lost sales, lost data, or any decision made by a marketplace.

11. Service availability

Globus aims to keep the website available but does not guarantee uninterrupted access. We may update, suspend or discontinue parts of the website or services at any time.

12. Data protection

Information submitted through this website is handled according to our Privacy Policy.

13. Cancellation and refunds

Cancellation and refund terms for paid services are agreed in writing before paid work begins. Once preparation work has started, completed work may not be refundable.

14. Changes to these Terms

Globus may update these Terms & Conditions from time to time. The updated version will be posted on this page with a new “Last updated” date.

15. Severability

If any part of these Terms is found unenforceable, the remaining provisions will continue to apply.

16. Governing law

These Terms & Conditions are governed by the laws of Greece.

Any disputes will be handled by the competent courts of Greece, unless otherwise required by applicable law.

17. Contact

For questions about these Terms & Conditions, contact:

Email: account@globus.gr